Enjoy FREE DELIVERY for spending above $100 (Non customisable cakes/cookies only)

Our Policies

LEAD TIME & PAYMENT

  1. Please allow at least 3-5 working days (excluding Sunday, and Public Holidays) on orders made. Customized Cakes require 7 working days lead-time. This is to facilitate for product preparation and delivery date availability. 
  2. A full payment must be made to confirm orders and before delivery or collection date via various modes of payment available online. 
  3. No request of cash payment upon delivery is accepted.
  4. Blooms by RS reserves the right to decline delivery or collection of order should the customer failed to pay in full.

AMENDMENTS & CANCELLATIONS

  1. Any amendments must be made at least 3 working days (for a standard order) and at least 4 working days (for customized cakes) prior to and excluding date required (Sun & PH not included).
  2. Please verify your order before payment as no cancellation or a refund is allowed.

SELF COLLECTION

  1. Customer will be required to check the product upon collection. 
  2. Blooms by RS will not be liable for any damage thereafter.

DELIVERY

  1. Blooms by RS engages in third party services and delivery charges usually range from $10-$25.
  2. Blooms by RS work closely with all our delivery service partners to ensure that our customer's product is delivered on time and in its best condition.
  3. Delivery timing available -
    1. AM: 9am-11am, 11am-1pm
    2. PM: 1pm-3pm, 3pm-5pm, 5pm-8.30pm.
  4. Blooms by RS will ensure that the product is placed stably in the delivery vehicle. Upon delivery, the driver will contact customer directly.
  5. In the event that there is no recipient at the delivery destination to receive the product, the product will be sent back for self-collection by the customer. No requests for refund will be entertained especially cakes due to the perishable nature of product.
  6. Any redirected delivery, a $10 surcharge will be imposed subject to availability of driver.
  7. Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances. Blooms by RS shall not be held liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond control.
  8. Orders are available for delivery within Singapore addresses only.